The Harvard Difference

Welcome to Harvard Maintenance, a multi-faceted building service organization grounded in the goal of exceeding our customers’ expectations. This is The “Harvard Difference®,” achieved through our “Inverted Pyramid®” management style which views every employee as an integral part of our growth and success.

The following traits are fundamental to an employee’s conduct at Harvard Maintenance. These traits are NON-NEGOTIABLE. They are absolutely necessary for creating an atmosphere where individuals will be successful in moving the team forward and everyone is empowered to be successful. These traits are the cornerstone for every employee’s conduct and performance.

INTEGRITY

We adhere to a code of fairness and dedication to all the services we provide. These values define us as the best in our field.

HONESTY

We conduct ourselves with sincerity and an allegiance to the ideals that make us stand above the rest. Our approach is one of truthfulness and incorruptibility.

LOYALTY

We are devoted to our cause and each other. We are committed to the idea of giving wholeheartedly to our job – a mindset that will not be compromised.

ETHICAL

We are guided by essential principles that establish right and proper behaviors. These are embraced by all of us, and are what guide Harvard Maintenance.

TEAM PLAYER

All employees of Harvard Maintenance are part of the same team. We help each other and always focus on our commitment to excellence. We protect the best interests of our customers and co-workers. We all have very important roles to fulfill. In doing them to the best of our ability, we all win.

FLEXIBLE

Our commitment to success is enhanced by our ability to adapt to the ever-changing requirements of our customers, our market places and our service delivery systems. We adapt, we adjust, and we are resilient.

RESPECT

Respect is a core value of our organization and will be demonstrated at every level of personal interaction.

Consideration is given to all opinions without prejudice. A respectful work environment empowers all of us to perform to the best of our ability.

STRONG WORK ETHIC

A strong work ethic is a fundamental responsibility of every member of the Harvard team. We commit to take ownership of our projects and duties. We pledge to be accountable for our actions and responsible for our results.

We will be reliable and dependable with an unwavering commitment to this team. We pride ourselves on our commitment to find the best way, provide the best solution and deliver the best results, with the goal of providing the best service to our customers.