Training
Training is a critical element in Harvard's success in delivering high-quality janitorial services. Our training programs are practical and effective.
Hands-on Training Methodology
Comprehensive New Employee Training
Supervisory Training
Management Training
Hands-On Training Methodology
Due to the many nationalities of employees, we've found the most effective way to train is to have new hires learn on the job - working side by side with skilled workers and/or Supervisors. This is the Harvard "SHOW & DO" method.
Comprehensive New Employee Training
Harvard's training ensures all new employees have the skills to perform the right work in the right way. Our extensive new employee curriculum includes:
Safety Training
Emergency procedures
Accident reporting & investigation
Employee injury management
Regulatory compliance
Personal protective equipment
Safety awareness
Skills Training
Restroom cleaning
Office cleaning
Common area cleaning
Work rules
Communication skills
Customer relation skills
Employment Practices
Orientation to specific facility rules & regulations
Policies & Procedures
Hazard communication & emergency procedures
Interdisciplinary training & job specific topics
Supervisory Training
Harvard supervisors receive training throughout their careers, providing opportunities for promotion, greater responsibilities and full career path. Training includes all Harvard's proprietary programs, such as:
Harvard's Quality Assurance program
Computerized Contract Management
Emergency Contingency Planning
Transition Plan
Safety Training
Harassment Training
Management Training
In addition to Harvard's supervisory level training, our management receives advanced training from 3rd-party instructors in areas including:
Vektr Quality Assurance
Facility PM Programs
Customer Service/Satisfaction
Time Management
Personnel Management Strategies
Time Study/Job Loading
Leadership Training
Computer skills such as Excel, PowerPoint, etc.
Additionally, our management are encouraged and compensated for continuing their formal education within their particular field of expertise.
